Currently, as with some other practices across our region, our eConsult service has been disabled at weekends due to concerns of patient safety, as a result of overwhelming demand. You can still utilise this service during opening hours and can continue to seek help from the NHS website, local pharmacy services and 111 at the weekend.
For non-urgent issues, please follow the guidelines below and choose the right service, which can help you without any appointment. This will help us being more efficient and making an appointment available to you when you need it the most.
Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.
The 35 conditions which can be treated at home with advice from the pharmacist include:
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.FIND A PHARMACY
- Cold sores
- Common cold
- Cradle cap (infants)
- Diarrhoea (adults)
- Dry eyes
- Excessive Sweating
- Hay fever
- Indigestion & heartburn
- Infant colic
- Infrequent constipation
- Infrequent migraine
- Insect bites & stings
- Mild acne
- Mild cystitis
- Mild Irritant dermatitis
- Minor burns & scalds
- Mouth ulcers
- Nappy/Heat rash
- Neck pain
- Oral thrush
- Period pain
- Ringworm/athlete's foot
- Sore throat
- Travel sickness
- Warts and verrucae
- Wrist pain
The simple and secure way to access a range of NHS services on your smartphone or tablet. Get the NHS app. You can also access on a web browser, please click here.
Get more control of your health and care
- 01Manage appointments at your GP practice
- 02Securely view your GP medical record
- 03Order your repeat prescriptions
- 04Check your symptoms, get instant advice, and more
App tip: Did you know that you can register on NHS app without visiting the practice? Few simple instructions to follow and get it done.
Call the Practice
Appointments can be booked by calling the practice during working hours
Call the practice
Save the call to the surgery and make the best use of pharmacy and online consultations, if your concern is of a non-urgent nature.
Why does the receptionist need to ask what’s wrong with me?
Our reception staff are important members of the practice team and it has been agreed they should ask patients ‘why they need to be seen’.
We have trained our reception staff to ask certain questions to help make sure you receive the most appropriate medical care from the most appropriate health professional at the most appropriate time.
Econsult can be useful for administrative requests such as sick notes and for sending in Blood Pressure results. Please do not send an eConsult if you are expecting a telephone response as these are a form of electronic communication only. We will no longer be booking appointments via econsult.
How it works
- 01Find your symptom, condition or request.
- 02Fill out a quick form.
- 03Your practice responds by phone or email, usually by the end of next working day